Return Policy
Return Policy
At Kind Timeless Bags, we strive to provide accurate descriptions, detailed photographs, and transparent condition disclosures for every item we sell.
As all items are pre-owned and unique, we encourage customers to carefully review all photos and descriptions before making a purchase.
Return Eligibility
Returns may be accepted within 14 days of delivery if:
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The item received is significantly different from the description.
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The item is proven to be inauthentic.
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The item arrives damaged during transit.
Return Requests
To request a return, please contact us within 14 days of the delivery date.
Photos and supporting information may be required to help us evaluate the request.
Non-Returnable Situations
Returns will not be accepted for:
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Change of mind.
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Personal preference.
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Expected signs of wear consistent with a pre-owned item.
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Minor color variations caused by screen settings or photography.
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Failure to review item photos, measurements, or descriptions prior to purchase.
Condition of Returned Items
Returned items must be sent back in the same condition as originally received and must include all accompanying accessories, straps, dust bags, tags, or other included items, if applicable.
Refunds
Once the returned item has been received and inspected, any approved refund will be issued to the original payment method.
Shipping Costs
Original shipping charges, customs duties, taxes, and return shipping costs are generally non-refundable unless the return is due to our error or an issue with authenticity.
Questions
If you have any questions regarding an item's condition, measurements, authenticity, or details, please contact us before placing your order. We are happy to provide additional information whenever possible.
Thank you for choosing Kind Timeless Bags.